Return Policy
Return FAQ’s
What is your return policy?
We hope you love what you ordered, but in case you don’t, you can return your purchase if:
- Product is damaged or defective
- See return instructions for details
How long do I have to make a return?
See return instructions for details.
What are my refund options?
Purchases that are returned according to this policy will receive:
- A full refund
- A partial refund
- Store credit or gift card
- A replacement product
- An exchange
When will I receive my refund?
Returns will be processed within 1-2 weeks of the date we receive your returned item.
Return Shipping Instructions
We’re happy to offer pre-paid return labels for quick, convenient return service.
Return Instructions
SouthRen Beauty is not accepting returns at this time unless the item is damaged or is an incorrect item.
If you receive an incorrect order you must notify us with-in 5 Business days. You will receive a prepaid shipping label to return the package and the correct item will be sent.
If your item is damaged or an item is missing from your package you must let us know with-in 5 business days. A replacement will be sent to replace the damaged item or missing item.